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These terms set out what you agree to when you access 399bdf and use your account — covering how the lobby works, how your wallet is managed via bKash or Upay, and what applies to your use of the site. Access and eligibility depend on your local law and the regions where 399bdf is available.
When you open an account on 399bdf, you accept these terms in full. They apply to every part of the site you interact with — the game lobby, your account wallet, deposit and withdrawal actions, and any communication you send through our support channels. We update these terms when our services change, and the version shown on this page is the one currently in effect. If you continue using the site after a change is published, that counts as acceptance. Your use of bKash or Upay to fund your account is also subject to the terms of those payment services, which operate independently of 399bdf. We do not control the processing rules of those providers. Eligibility to hold an account depends on your age, your location, and the laws that apply in your region. We reserve the right to suspend or close accounts that do not meet eligibility requirements or that breach these terms. If any part of these terms conflicts with local law in your jurisdiction, the local law takes precedence to the extent of that conflict. Questions about specific clauses can be directed to our support team.
bKash deposits and withdrawals are processed through the bKash payment network. 399bdf does not set bKash transaction limits; those are governed by your bKash account terms.
Upay is a supported wallet on 399bdf. Transactions made via Upay follow Upay's own service conditions alongside these terms.
Your 399bdf account wallet holds funds you have deposited. Balances are shown in your account area and reflect confirmed transactions only.
Access to 399bdf is available only where permitted by local law. It is your responsibility to confirm that using this site is lawful in your location before opening an account.
These terms cover your direct relationship with 399bdf — your account, your wallet, and the content you access through the lobby. They do not extend to third-party services you reach from our site, including payment providers and game studios such as and , each of which operates under its own terms.
Covers registration, login, account suspension, and closure. Your account is personal and non-transferable. Sharing access with another person is not permitted under these terms.
Covers deposits and withdrawals made through your account wallet using supported payment methods. Transaction records are visible in your account history.
Covers the game lobby, promotional notices, and any written content published on 399bdf. Game content is supplied by studios and is subject to those studios' own rules.
Payment providers, game studios, and any external links are outside the scope of these terms. 399bdf is not liable for the terms or conduct of those third parties.
You have several practical options when it comes to managing your account and the data associated with it. You can review your transaction history at any time from the account area — every deposit and withdrawal made through bKash or Upay is logged there with a timestamp. If your account details are incorrect, you can update them through the account settings page; for changes that require identity verification, follow the steps shown in the verification section of your account. If you believe a transaction has been recorded incorrectly, raise it with our support team and we will check the record against the payment log. You can also request that your account be closed by contacting support directly. Closure requests are processed in the order they are received. We aim to confirm receipt of any account query through the same channel you used to send it.
Open the account history section to see a full log of your deposits, withdrawals, and account activity. Records are available from the date your account was opened.
Account details such as your contact information can be updated in account settings. Identity-linked fields follow the verification steps shown in your account.
If a transaction or account action looks wrong, contact support with the date and amount. We check against the payment log and respond through the same channel.
To close your account, contact our support team directly. Any remaining wallet balance must be withdrawn before closure is completed.
If you have a question about these terms, your account, or a transaction, use one of the contact routes below. We respond through the same channel you use to reach us. Do not share your account password or full payment details in any support message.
Open the chat window from any page on the site to reach the support team directly. Available from the account area once you are signed in.
Send your query to the support email address listed in your account area. Include your account username and a clear description of the issue.
The help section of the site covers common account and terms questions. Check there first for answers about wallet use, eligibility, and account settings.
We take the handling of your information seriously. Here is how we approach the key areas covered by these terms.
Account data you provide during registration is used to operate your account and process transactions. We do not sell your personal data to third parties. Retention periods follow applicable data protection requirements in the regions where we operate.
We use cookies to keep your session active and to understand how the lobby is used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how parts of the site function.
Your account is protected by the login credentials you set. We recommend using a strong, unique password. If you suspect unauthorised access, contact support immediately and change your password from the account settings page.
When these terms are updated, the revised version is published on this page with the effective date. Continued use of your account after that date means you accept the updated terms. Contact support if you have questions about a specific change.
Answers to questions we hear most often about account terms, eligibility, and your rights on 399bdf.
These terms apply to anyone who opens or uses an account on 399bdf. By accessing the site and using your account, you confirm that you have read and accepted them. Eligibility depends on your age and the laws that apply in your region.
Access to 399bdf depends on local law and eligible regions. If your local law restricts or prohibits this type of service, you are not eligible to hold an account. It is your responsibility to check what applies in your location before using the site.
Yes. Every deposit and withdrawal processed through your account — including those made via bKash or Upay — is logged in your account history with a date and amount. Open the account area after signing in to review your full transaction record.
Most account details can be updated through the account settings page. For fields tied to identity verification, follow the steps shown in the verification section of your account. If you cannot make a change yourself, contact support with the details you need corrected.
Contact our support team with the date, amount, and payment method involved. We check the transaction against the payment log and respond through the same channel you used. Do not share your full payment credentials in the message.
Send a closure request to our support team through live chat or the support email address in your account area. Any balance remaining in your account wallet must be withdrawn before the closure is processed. We confirm receipt of closure requests through the channel you used.